IT Support & Services

You get an all-inclusive, flat monthly rate, and no hourly fees – ever!

Manage Essentials

Designed for Organizations That Want Simple, Cost-Effective, and Comprehensive IT Solutions

  • 24/7 Helpdesk
    True 24/7 support for troubleshooting and resolving technical issues.
  • Proactive System Maintenance + Data Backups
    Our 24/7 network operations center proactively maintains your data backups, patch management, antivirus management, and more. Endpoint detection and response (EDR), 24/7 monitoring, and incident response helps you detect and respond to threats in your systems.
  • Custom Website
    You get a modern, professionally-designed website that supports mobile devices, delivers important information to your residents, and puts the best face on your town or city.
  • Device, Server, and Application Maintenance + Support
    We handle the monitoring of desktops, laptops, servers, applications, and more so that we can stop most issues before they start, and escalate the rest to experienced engineers in a timely manner.

Manage On Premises

Designed for Organizations have on-premises IT infrastructure but lack the
expertise needed to manage it.

  • Simple, secure remote access Empowers businesses across the globe with secure cloud-based remote support and remote access software to deliver top-notch customer support experiences.
  • Server Warranty Services you’ll have experts on call and break/fix agreements that cover repair or replacement of your hardware. So you can keep your equipment — and your organization — running.
  • 24/7 Helpdesk
    True 24/7 support for troubleshooting and resolving technical issues.
  • Device, Server, VM, AWS, Azure, and Application Maintenance + Support
    We handle the monitoring of desktops, laptops, servers, applications, and more so that we can stop most issues before they start, and escalate the rest to experienced engineers in a timely manner.

FREE IN-PERSON CONSULTATION

We will come see you

(310)597-5782

Hello@RNYGroup.net

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